Logistics - A Warehouse Manager's Worth

If I were to tell you that the Warehouse Managerimportance by way of production and results, the
could be the most valuable employee at a companyway Mark did. In today's drudging economy, holding
would you be shocked? I'm sure that your firstdown a job is not a given(The average Supply Chain
immediate reaction is, "Are you kidding?" How could aManager makes between $94,114-$110,305.) On last
Warehouse guy, who probably only makes $10.00-communication, Mark is now helping a Fortune 500
$15.00 /hr, be the Most Valuable Employee at acompany in a Supply Chain Manager role. He has
company? What about Sales? What about the bigachieved several SCM certificates, and has developed
wigs that are making the 6 figure salaries?a staff that truly understands how to get the most
Well, if you are in tuned with your position,out of their supply chain. He has instituted a program
understand the company, and are staying up to datethat requires his employees to obtain a company-paid
with related Supply Chain & Logistic informationcertificate, as his belief is that, if he can build
that pertains to your company, this is not hard tocharacter in his people, they in turn will take pride in
imagine. I had the good fortune to work with atheir duties. He often says, "Run the business as if it
variety of different personalities while I was a courierwere your own, and then and only then, will you
at Federal Express, from the janitor to the CEO. Imake the right decisions, and learn from the wrong
had the pleasure of meeting a gentleman who veryones." He has sought out, and put to use a Third
much impressed me.Party Solution, that allows him to utilize Supply Chain
The gentleman's name was Mark, and he was notOptimization to the utmost. He knows where all of
your typical "Warehouse Guy". He made the efforthis money is going, and he understands the flow of
to learn about his company's business. Not just thehis inventory.
typical, "what they make, what they do, or who his7 Ways to start raising your status at your
customers were..." But Mark new his position well. HeWarehouse job immediately.
had very detailed instructions to the other employees1) Start asking questions to the various departments;
as to how to get the job done in the event he tookunderstand the different job duties such as Customer
some time off. He also had a passion for working inService, Operations, Sales, and Production.
the warehouse. Mark read so much about Supply2) Ask your manager if you can spend a half-hour in
Chain & Logistics that his manager asked him,a specific department. If your time is that tight, and
would he be interested in going after a Supply Chainyou only can do this during lunch hour, then do it.
Certificate. Although, there was never promise of aLook at it as an investment in your future. Would
pay raise, he became very excited about theyou rather have a shortened lunch, or no job?
opportunity. He looked upon it as a way to broaden3) If you can take additional supply chain courses do
his horizons, and become more of an attribute to hisso, and if your company will reimburse them, by all
company. Although I couldn't see the actual effectsmeans take advantage of it.
at first, I could tell in him, that his responsibilities and4) Get the notion out of your head that "I'm just a
functions were changing. Instead of him being on theWarehouse guy". If I had a nickel for everytime I
docks, working hard, he was now in an office behindwould hear this I'd be sipping Mai Tai's with Donald
computers, working just as hard. Instead of him,Trump somewhere in the Bahamas. Never forget
busting through piles of boxes, I began noticing thatthat you, and your product, are a major contributor
his box pile was ever so dramatically decreasing, andto a $240 billion dollar a year industry.
becoming spread out throughout the week. When I5) Become more than a "Warehouse guy", build
asked him about this, he smiled and said, "I've beenyourself as a valued contributor to your companies
experimenting with J.I.T. (just in time management)success. Remember, within your position, there are
so that I can try to alleviate some of this massiveendless opportunities to help your company thrive in
inventory we have on our hands."this economy. When you show this value to your
When the sales staff was invited to Las Vegas toemployers, they will see that, not only can they not
celebrate their company's huge 5 million dollar year,afford to lose your expertise, but that they will soon
the CEO asked Mark to join. Mark graciouslyneed to provide more incentives for you to stay. It's
accepted, and upon his trip was presented with thehard to find a solid employee, especially one that can
companies Most Valuable Employee award. WOW!add value to a supply chain.
For a "Warehouse guy"? That's right!6) Don't be afraid to challenge the status quo. Just
Now can everybody be a Mark? Maybe, or maybebecause a company has been doing things a certain
not... But the idea is, that if you can take a vestedway for X amount of years, don't let that dissaude
interest in your company's business, start diving inyou from being creative.
and learning more about your supply chain, you can7) Last, but not least, apply what you have learned,
raise your status within the company, and gainand don't be afraid to make a mistake.