| Working in the aviation industry is very exciting as | | | | come in contact with. Their duties include answering |
| there are opportunities to travel, see new places and | | | | inquiries from the airlines customers, making |
| meet new people. The work is very demanding but | | | | reservations or bookings and issuing tickets to |
| the rewards are many. Below are some areas you | | | | travellers. It is a very demanding job as it involves |
| can easily start off your career in the aviation | | | | attention to details and being able to work under |
| industry. The list below refers to working in the civil | | | | pressure especially during peak seasons when there |
| aviation industry and is by no means exhaustive. | | | | are many people travelling. |
| These are areas you can start off with and which | | | | 3. Airport passenger handling agents. These are often |
| may open doors to the many other opportunities | | | | employed by airport authorities and their duties |
| available in the aviation industry. | | | | include checking in passengers for flights on behalf of |
| 1. Flight attendants. Working as a flight attendant | | | | the airlines. This means they will check that |
| involves a lot of travelling away from home and | | | | customers have the right documents for the flight |
| working at odd hours. A flight attendant's job is to | | | | and travel documents in case of international travel. |
| make sure that passengers on a flight are as | | | | They will also ensure that customers' checked in |
| comfortable as possible. The duties include welcoming | | | | baggage meets the required weight as per the rules |
| passengers on board, serving meals and drinks and | | | | of each airline and payment is collected for any extra |
| ensuring that safety regulations a board the aircraft | | | | baggage weight that passengers may be carrying. In |
| are followed including attending to passengers in case | | | | some cases airlines will use their own staff to check |
| of any emergencies. | | | | in their customers for flights. Again this is very |
| 2. Reservations and ticketing agents. Reservations | | | | demanding work requiring exceptional customer |
| and ticketing agents are employed by scheduled | | | | service as you may be dealing with hundreds of |
| airlines. They are the face of the airlines and usually | | | | passengers on a given flight. |
| the first people that customers of the airline will | | | | |